We're the UK's no.1 home improvements company. We've been delivering great quality, value and service to our customers for 50 years.
When you're looking to make improvements to your home, it's vital you pick a company that's got all the credentials needed to do the job and has a reputation for high quality craftsmanship. Find out more about our highly skilled craftspeople, why we make all our products here in Britain and what we think makes Anglian special.
We're proud to carry the ‘Made in Britain' marque – it tells you that the quality, craftsmanship and timeless design of the products you're looking for are made here in this country. Our guarantees underline our commitment to offering you the highest quality home improvements. We make everything individually, so we're confident that you won't find a better standard anywhere else.
We're extremely proud that 95% of our customers would recommend us to their friends and family and 42% of our weekly sales are from returning customers buying more home improvements products from us – what better endorsement of the quality of our craftsmanship and service can there be?
We celebrate every year our Long Service Awards with our people. Anglian recognises that it would not be an industry leading company it is today without the irreplaceably talented and highly skilled people. From Sales, through to Manufacturing, onto Operations and with the support of Head Office and ABP, the contribution and role of each person, especially those we award each year for their service, are highly respected and greatly appreciated. The Company acknowledges that the expertise in our people play such an integral and pivotal role in the growth and success of Anglian.
Just in 2016, our 50th year, we awarded over 100 long-service recognition awards to employees achieving 20, 25, 30 and 40 years-service – what Company do you know who can say that these days?! We are very proud that for many of our people, they have had a career for life.
20
YEARS
Sheila has worked for Anglian for over 20 years holds a Supervisory role within the South East. With a keen eye for detail and a calm and collected approach, Sheila is a well-respected member of the office team.
30
YEARS
Sarah is a valued member of the finance function and held in high regard both within and outside of the department. Part of her role is that of Property Administrator. This requires great tenacity to solve problems and chase down information both internally and externally. Sarah excels at this whilst retaining the utmost integrity.
40
YEARS
John started his employment with Anglian at Bowthorpe and is a multi-skilled individual, he is very capable and enjoys the occasional site visit or delivery job at short notice to help the company when needed.
40
YEARS
Gerald (aka Yogi) started his Anglian career in 1976 (aged 17) at Weston Hall doing general gardening & building works for George Williams. He has worked at most sites including; Mile Cross, St. Benedicts Garage & Fifers Lane Wood Shop. Yogi even worked as a Long Distance Driver for a few years.
Anglian is committed around improving the quality of learning & development of its people, through its L&D vision as set out in the HR and L&D Strategic Plan. Through a blended learning methodology towards educating, Anglian has created the platform for encouraging a learning culture through introducing learning technology into the organisation – The Learning Hub.
Julie Smith
Marketing
Julie first joined Anglian in 1996 working evenings and weekends in our “link Line” team which is now our Contact Centre. As her children got older, Julie grew her hours and responsibilities as she progressed to Team Leader. From here, Julie has had a number of roles within our Guarantees and Product Development Departments, to her current role as Marketing Communications. Julie is a well-respected member of our team with a fountain of knowledge.
Carl Moppett
Glass Factory
Carl started working with Anglian on the backshift toughening glass and after two years in the plant applied for a supervisor roles. Since then, he studied a degree in Management Studies and was promoted to Area Manager.
Martin Browne
Liberator Road Factory
Martin started at Bowthorpe working on the sash cutting and prep work in the factory. Martin is now a mainframe saw operator and is very important to the production of the Factory.
Jonathan Hocking
National Administration
Jonathan is a well trusted member of the team and is an inspiration to many of our new surveyors joining. During Jonathans longstanding career with Anglian, he has been hugely passionate about what he does, delivering excellent customer service to our customers, operations and sales colleagues.
Jason Metcalf
Glass Factory
Jason started work at Anglian, developing his skills over the years within our Glass factory. Jason is a skilled operatives that helps supports our new colleagues in their early weeks of joining on how we glaze windows.
Keith Milligan
Regional Footcan Manager
Keith started working with Anglian in 2003, first as a Footcanvasser, then progressed to Telecanvasser Manager to his current role of Regional Footcan Manager. Keith is a very motivated person and has always encouraged his team to work to the best of their abilities and develop the skills needed to consistently deliver targets. He drives his team managers to always train and support new starters to become high performers. Keith's journey reflects the opportunity for progression within Anglian and says it is the perfect place to build a career, if that is what you want!
We are so proud of Anglian's Learning Hub – it offers an array of courses, including mandatory and role specific courses around EHS, customer service, management skills, & policy driven awareness such as Diversity Awareness but it goes beyond that too. Our people can develop their knowledge on a host of other courses from how to use Excel to how to eat healthy, and the best bit is that the learning can be done at a convenient time of the individual, at their own pace and it can be done anywhere – at home or at work, and on various devices. Learning has never been so easy and accessible.
Anglian is committed to the on-going development of its management structure within the Group - always looking for new talent ready for succession planning opportunities and with various specifically designed programmes, all with the common goal to enhance management skills, these programmes aim to create personal development plans encouraging people to become well rounded managers for our future business. Learning typically forms a blended approach incorporating coaching and workshops, some delivered internally and some in partnerships with external specialists.
Anglian is always ahead of the game when it comes to changes in the world of NVQ's and more recently the introduction of the Apprenticeship Levy. We have a well-designed programme to ensure we maximise the use of our Levy pot to re-invest in our people across the business undertaking a variety of NVQ programmes.
Anglian takes on several Apprentices every year in its commitment to encourage young people into the business and in doing so, have forged excellent relationships with many local schools and colleges across the country.
We are committed to delivering the highest standard of training and development to our people and aspire to go beyond minimal technical competence. Working in partnership with the GQA, Anglian have been recognised as being a GQA approved training provider for our standards around competence and training towards our installers and surveyors. With the introduction of our Physical Training Centre and with our on-going commitment around improving quality of training towards our installers and surveyors, we can promote the Green Q logo as a mark of our recognised standards. This recognition sets us apart from other national competitors.
Furthermore, we also have the best in-house Sales Training team in the industry. Our team of trainers deliver a whole host of courses, around product knowledge, ethical sales techniques, how to treat customers fairly, Finance CBT and extensive induction programmes – all aimed to support our sales partners to achieve top sales in conjunction with ensuring our high standards are met and customers receive the best customer experience possible.
Anglian is interested in finding talented, ambitious and driven people to join our team. We look forward to hearing from you!